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Player Terms and Conditions

These Terms and Conditions describe the rules that govern your use of the Extreme Spins website and services. They explain our relationship with you as a player, the responsibilities both parties accept, and the basic operational rules that apply when you register, deposit, play, claim promotions and request withdrawals. By using our platform you agree to follow these terms; please read them carefully and contact support if you have questions.

Account responsibilities

You are responsible for the security and activity of any account you open with ExtremeSpins. Keep your login details confidential and notify us immediately if you suspect unauthorised access. You must provide accurate and up-to-date information during registration and at any time we request verification documents. We may suspend, limit or close accounts where we suspect fraud, money laundering, abuse of promotions, chargebacks, or other prohibited conduct.

Eligibility requirements

To open an account and use our services you must meet our eligibility requirements. You must be able to form legally binding contracts in your jurisdiction and meet any minimum age and identification standards we require. We may restrict access from certain territories or refuse registration where local rules prevent us from offering services. We reserve the right to verify your identity, residency and payment methods before allowing deposits, play or withdrawals.

Acceptable platform use

Use our site only for lawful, personal gaming activity. Prohibited conduct includes, but is not limited to, fraud, collusion, circumventing limits, using bots or software to automate play, exploiting system errors, and attempting to interfere with site operations. We may cancel bets, void games, withhold winnings or close accounts where acceptable use is breached. Multiple accounts for the same person are not permitted unless explicitly approved by us.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Unless a promotion states otherwise, bonuses are non-transferable and cannot be withdrawn until associated wagering requirements are met. For certain offers we apply a wagering requirement of 25× the combined deposit plus bonus and limit the maximum bet while a bonus is active to 19% of the starting bonus value. Contribution rates by game type and eligible games may vary and are set out in each promotion’s terms. We may exclude certain payment methods from bonus eligibility.

Deposits and withdrawals

We offer a range of payment methods and may set minimum and maximum deposit and withdrawal limits. Account verification is required before a first withdrawal. A weekly withdrawal cap applies and is set at €5,000, £5,000 or AUD 5,000 depending on your account currency and cashier settings. We reserve the right to apply source-of-funds checks and to delay or refuse transactions where required for compliance or security reasons.

Dispute resolution

If you have a complaint about your account, a game outcome, or a payment, contact our support team with full details. We will investigate and respond using the information available to us. Where we cannot resolve a dispute directly, we will explain available next steps. These Terms do not affect your statutory rights where they apply.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. When we make material changes we will announce them on the site or by other appropriate means. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms regularly.