Privacy and Data Policy
This Privacy Policy explains how Extreme Spins collects, uses, stores and protects personal information when you register an account, play games, make payments or browse our site. We take user privacy seriously and provide clear information about the types of data we process, how that data is used, and the choices available to you.
Information we collect
Personal data
When you create an account or contact us we may collect personal data such as your name, date of birth, email address, mobile number and postal address. We also collect identity documents and verification data when required for account verification and security checks.
Technical data
We collect technical data from your device and browser, including IP address, device type, operating system, browser version, and log data. This information helps us provide and maintain the service, detect fraud and improve site performance.
Transactional data
Transactional data covers deposits, withdrawals, payment method details and wagering history. We record details about your activity on the site such as games played, bets placed, wins and losses and promotional activity related to your account.
How we use your information
We use the information we collect to operate your account, process payments, perform identity and anti-fraud checks, and deliver customer support. Data is also used to maintain security, to investigate and prevent abuse and to ensure compliance with our terms and applicable rules. Where applicable we use aggregated or anonymised data for reporting and service improvements.
Security and data protection
We implement administrative, technical and physical measures intended to protect personal data from unauthorised access, loss or misuse. Access to personal data is limited to authorised personnel and service providers who need the information to perform their duties. While we strive to protect your data, no method of transmission or storage is completely secure.
Cookies and tracking technologies
We use cookies and similar technologies to provide core site functionality, remember preferences and analyse site usage. Some cookies are essential, while others enable features such as personalised content or marketing. You can manage cookie preferences through your browser settings or the cookie controls provided on our site.
Your rights
You have rights in relation to your personal information, including the right to request access to data we hold about you, to request corrections, and to request deletion where applicable. You may also object to certain processing or request restrictions on processing in some circumstances.
Access, correction and deletion
To exercise your rights please contact our support team. We will respond and provide information about the steps we take to verify identity before fulfilling requests. In some situations we may be unable to delete information that we are required to retain for legal, regulatory or legitimate business reasons.
Information sharing and third parties
We share personal data with trusted service providers who support our operations - for example payment processors, identity verification services and technical providers. We may also disclose information where required by law or to protect our rights and the safety of users. We do not sell personal data to third parties.
Privacy policy updates
We may update this policy from time to time. When changes are made we will publish the revised policy on the site. Continued use of our services after changes indicates acceptance of the updated policy.
If you have questions about this policy or wish to exercise your rights, please contact us at [email protected].